Join our team

Build your future with GrassRoots

We’re building something exciting at Grassroots and we’re looking for people who want to be part of it.

If you’re curious, driven, and ready to make an impact, you’ll fit right in. Here, your ideas matter, your growth is supported, and your work makes a difference from day one.

Open Job Roles

  • Location: GrassRoots Padel (this role will be 100% on-site at Grassroots padel – there is no opportunity for hybrid working in this role) 

    Job Type: Part-time – 20-24 hours per week (6–8 hour shifts, predominantly weekends and evenings) 

    Salary: Competitive based on experience  

    Direct Reports: Initially role does not have line management responsibility, but this will evolve as the team is established  

    Reports To: Club Manager 

    Location: This role will be 100% onsite at Grassroots Padel in Wimbledon Park   

    About GrassRoots Padel

    GrassRoots Padel is a new and growing club dedicated to building a welcoming community around the world’s fastest-growing sport.  

    As well as Padel, the site will also have Athletics (there is track and field athletics) a performance gym offering performance and hyrox classes, a coffee shop and bar area.  

    We are  passionate about creating an environment where sport, social connection, and wellbeing thrive together. As a new club, we’re looking for someone who can be hands-on, adaptable, and ready to grow as the role and the club evolve. 

    About This Role 

    We’re seeking a proactive and personable Front of House Manager/Assistant to be the welcoming face of GrassRoots Padel. This  role blends managing customer experience on site , daily operations, and general in person and online activities (posting to socials for available slots etc) and support activities for developing our club environment.  

    As part of a new and growing team, you’ll play a key part in shaping how the club runs - helping to deliver a friendly, efficient, and professional experience for all members and visitors. 

    What You’ll Do

    Guest Experience & Check-In 

    • Greet members and guests warmly and professionally upon arrival  

    • Check players in for bookings and offer orientation to new visitors  

      Provide accurate information about schedules, memberships, and amenities 

    • Coordinate and host social sessions and tournaments on court, ensuring guests enjoy a fun, engaging playing experience 

    • Proactively engage with members to gather feedback and improve satisfaction  

    • Help explain and manage membership options, ensuring clarity and value for members 

    Front Desk, Shop & Refreshments 

    • Staff the reception area and shop, managing daily bookings and in-person enquiries  

    • Handle racket hire, ball and equipment sales, and drinks and grab and go sales 

    • Process payments accurately and efficiently using POS systems and maintain proper stock levels  

    • Keep the reception and retail areas well-organised, clean, and visually appealing 

    Operations & Facility Readiness 

    • Oversee customer and staff interactions  across the courts, front desk, and shared spaces  

    • Ensure court cleanliness—including sweeping floors, cleaning glass, and keeping areas ready for play  

    • Help put up and take down netting as needed for court setup  

    • Conduct regular walkthroughs to identify and report any maintenance issues  

    • Coordinate with cleaners and other staff to ensure the entire facility remains in top condition  

    • Maintain health and safety, as well as safeguarding standards, ensuring policies are followed at all times. Escalation of any issues as per escalation process.  

    • Support collaboration between padel and athletics teams, ensuring all activities run smoothly together 

    Events & Merchandise 

    • Support the planning and delivery of events, tournaments, and social sessions  

    • Assist with setup, registration, signage, and post-event tasks  

    • Manage merchandise displays and track inventory and sales 

    Team & Growth Support 

    • Support recruitment activities as the team grows  

    • Help train, support, and coordinate front-of-house and support staff as the club grows  

    • Assist in building an efficient rota for weekend and evening coverage  

    • Provide on-going coaching, support and feedback to new team members  

    • Foster a positive, team-oriented environment reflective of GrassRoots Padel’s values 

    You’re a Great Fit If You Have

    • Experience in hospitality, sports clubs, or customer-facing roles

    • Ideally, experience in padel, tennis or other racket sports

    • Strong organisational and multitasking skills with exceptional attention to detail

    • Excellent communication and interpersonal skills

    • Proficiency with booking systems, email platforms, and point-of-sale software

    • A hands-on, proactive approach and willingness to pitch in as needed

    • Flexibility to work evenings, weekends, and special events

    • Enthusiasm for padel, fitness, and community-based sport

    • Basic First aid training an advantage but not essential

    Why Join Us

    In this role you will be joining us at the start of our journey, helping us build a club that combines community, great experiences, and a love for sport. You’ll have the chance to help shape how we operate, grow with the team, and make a visible impact on our members and guests. 

    Complementary padel, athletics track use and gym sessions, when there is availability. 

    To apply, please send your CV and a short cover letter to info@grassrootspadel.com

  • Stay tuned. More coming soon!